Returns.
We want you to feel good about your Girlies™ order from the moment it arrives.
30-day satisfaction promise
Try one Girlies™ bottle for 30 days. If it’s not for you, contact support@girliesbeauty.com within 30 days of delivery and we’ll refund or replace the bottle you tried.
Multipack orders
For 2-packs and 3-packs, the satisfaction promise covers one opened bottle. Any additional bottles must remain unopened and unused to qualify for a standard return. Opening multiple bottles does not make the full multipack eligible for a satisfaction refund.
Satisfaction refunds
Refunds for a bottle purchased as part of a multipack are based on that bottle’s proportional value within the original order, including any applicable discounts. Original shipping charges are nonrefundable unless the order arrived damaged, defective, missing, or incorrect.
Damaged, defective, missing, or incorrect orders
If your order arrives damaged, defective, incomplete, or incorrect, contact support@girliesbeauty.com within 7 days of delivery. We’ll review the issue and resolve every affected item. The one-bottle satisfaction limit does not apply to fulfillment errors or product defects.
How to start a request
Email support@girliesbeauty.com with your order number, the email used at checkout, and a short explanation of the issue. Photos may be requested for damaged, defective, missing, or incorrect orders.
Standard returns
Unopened and unused bottles may be eligible for return when the request is made within 30 days of delivery. Items marked final sale are not eligible for standard returns unless they arrive damaged, defective, missing, or incorrect.
Questions about an order? Reach us anytime at support@girliesbeauty.com.